At Stericycle, we’re on a mission to protect health and well-being in a safe, responsible, and sustainable way. With over 30 years of experience, we’ve grown from a small medical waste management start-up into a global leader in compliance-based solutions. Our company serves healthcare organizations and businesses of all sizes, solving complex challenges with innovative solutions. Shred-it, a part of the Stericycle family, specializes in safeguarding identities, protecting brands, and promoting sustainability. Our Inside Sales team plays a critical role in driving these initiatives, and we’re looking for a motivated Supervisor to lead this dynamic team to success. As our Supervisor for the Inside Sales Team, you’ll be at the heart of our sales operations, responsible for leading, inspiring, and driving a high-performing team. You’ll ensure we continue to meet and exceed targets while fostering a positive, customer-focused environment. Key Responsibilities: You’ll guide a team of Inside Sales Representatives to achieve daily, weekly, and monthly sales goals through high-volume outbound calls and targeted prospecting. You’ll collaborate on prospect lists, follow up on marketing leads, and develop strategies for vertical or specific market segments. You’ll motivate your team to exceed sales targets, monitoring performance, and implementing continuous improvement strategies. You’ll oversee training programs for new starters and provide ongoing coaching to develop skills and drive results. You’ll foster a sense of ownership and accountability, addressing team challenges and celebrating successes. You’ll serve as a key liaison between the sales team and senior management, ensuring company vision, mission, and values are communicated effectively. You’ll manage schedules, handle escalated calls or queries, and document performance metrics. You’ll lead recruitment efforts in collaboration with the Senior Manager, playing a key role in selecting top talent. To Succeed in this role: We’re seeking a sales-savvy leader who thrives in a target-driven environment. You have a proven track record in telesales, telemarketing, or inside sales. You have supervisory or coaching experience, with a natural flair for motivating teams. You have strong knowledge of sales techniques, processes, and tools like Salesforce or SAP. You’re positive, results-driven, and self-motivated. You have exceptional communication, analytical, and listening skills. GCSE level or equivalent. Computer literacy is essential. Familiarity with voice-logging systems or appointment-marking tools is a plus but not required. Why work for us: At Shred-it, we’re focused on creating an environment that is both a great place to work, and a place where its team members can truly live its values. We are united as one team with one goal; to Protect What Matters. We Do the Right Thing and we recognise the capabilities of our team members. By embracing Diversity and Inclusion, different experiences and perspectives are respected, and employees feel comfortable and empowered to achieve their potential by bringing their whole selves to work. Benefits: Stericycle offers you: • Contributory Pension Scheme • Life Insurance • Cycle to Work Scheme • Access to SteriCares, our employee support fund • Stericycle University – Our online library of self-development & learning • Annual performance related pay review. • Referral Scheme (Earn by introducing people in your network to the Stericycle family) • Flu voucher • Eye Test voucher • And more… About Shred-it: Shred-it is A Stericycle Solution. At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being. Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we’re the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
